Delivery and Returns Information EU

Delivery information

• Delivery time:
  We need about 5-10 business days to pack and ship each order, except for products from Saltic, where it takes about 10-15 business days due to the manufacturing process.
• Warehouse: We currently have warehouses in Sweden, the Czech Republic, Slovakia and Estonia.
• Shipping : Our shipping fee is normally 69 SEK for standard shipping.
• Right of withdrawal : You always have the right to cancel your purchase within 14 days according to the Swedish Distance Selling Act. This is counted from the day you receive your order. Returns made after the right of withdrawal has expired and up to 30 days will be refunded with a store credit on your customer page that you can use for new purchases.
• Complaints : If the product is defective, you have a warranty according to the Consumer Purchase Act. We want you to feel satisfied, so contact us immediately if you experience any problems and we will do our utmost to fix or replace your purchase.
• Returns you send to our warehouse in Sweden . You can order a return label from us and you will then receive a QR code or return label that you take to your nearest representative. This service costs 69 SEK and we will deduct this amount from your refund, so you do not have to spend any money.
  You can also arrange your own shipping if you want.
• The right of exchange does not apply to goods in the Sale category.